Terms of service

1. Definitions

“Provider” — Mikhail Shakirov, sole proprietor (individual entrepreneur), registered in the Russian Federation; details are given in section 14.

“Customer” — any legally capable individual, sole proprietor or company that has accepted this offer.

“Platform” / “Software” / “UnitVR” — the software suite for running a VR arcade: the operator panel (tablet or web interface used on the floor), the owner account at account.unitvr.ru and the related services.

“Venue” — the premises with VR equipment, organized by the Customer, where the Platform is used.

“Account” — the part of the Platform available to the Customer after registration, used to manage the venue, the subscription and payments.

2. Subject of the agreement

The Provider grants the Customer access to the UnitVR platform under a simple (non-exclusive) license, to the extent covered by the selected plan, and the Customer undertakes to pay for that access on the terms of this offer.

The subject of the agreement is access to software only. The Provider does not sell, supply or service VR equipment, computers, furniture or the network infrastructure of the venue — see also section 10.

3. How the agreement is concluded

The offer is addressed to an unlimited number of persons. Acceptance consists of registering an account at account.unitvr.ru and confirming agreement with these terms in the registration form.

From the moment of acceptance the agreement is concluded and binding on both parties. The date and method of acceptance (including the IP address) are recorded automatically.

4. Rights and obligations of the parties

The Provider undertakes to: give the Customer access to the Platform to the extent of the selected plan; provide technical support on the operation of the Platform; notify the Customer of changes to these terms and to prices as described in section 13.

The Provider may: suspend access if payment terms (section 6) are breached or the Platform is used for a purpose other than intended; carry out maintenance with a temporary restriction of access, with advance notice except in an emergency.

The Customer undertakes to: pay for the subscription on time; not share access to the account with third parties; use the Platform as intended and in accordance with applicable law; ensure compliance with section 10 in their own venue.

The Customer may: use every function of the Platform included in the paid plan; contact technical support; cancel the subscription at any time as described in section 7.

5. Free trial

When a new venue is registered, the Customer receives a 7 (seven) calendar day trial at no charge. After the trial a paid subscription is required to continue; without one, access to the functions of the Platform is restricted.

6. Price and payment

The subscription price is shown in the account, in the “Subscription and payment” section, at the time of purchase: in Russian roubles for Customers in the Russian Federation and in US dollars for Customers outside it. Payment is made by non-cash transfer.

Customers in the Russian Federation pay in roubles by bank card through the acquiring bank T-Bank JSC on the bank's payment page. Card details are never passed to the Provider.

Customers outside the Russian Federation (venues whose billing currency is not the Russian rouble) make all payments under the agreement — subscription, extra headsets and add-ons — only in the USDT stablecoin on one of these networks: TRON (TRC-20), BNB Chain (BEP-20) or Ethereum (ERC-20), by transfer to the Provider's wallet address shown on the invoice page. The USDT amount equals the US dollar price and may differ by a few cents: the amount is unique to each invoice and is how the payment is matched automatically. The Customer sends the invoice amount on the selected network and pays the network fee. A difference of up to 5 US cents either way between the amount sent and the invoice amount is accepted and requires no top-up or refund. An invoice is valid for 30 minutes; a transfer that arrives after the invoice has expired is credited automatically if it arrives within 2 hours of expiry, and later ones on request to support after a manual check. The payment is credited once it has arrived and been confirmed by the network. A smaller amount (beyond the tolerance), a transfer on another network or of another token is not credited automatically — such a payment is credited or refunded on request to support. No Russian fiscal receipt (Federal Law 54-FZ) is issued for USDT payments; the payment e-mail and the blockchain record of the transfer serve as proof of payment.

The Provider screens the sender's wallet address against publicly available sanctions lists and the USDT issuer's blocklist. If there is a match, the payment is not credited pending review, and the Provider may refuse to credit it and return the funds to the sending address minus the network fee, unless prohibited by law. The Provider holds no private keys, has no access to the Customer's wallet and is not responsible for a transfer sent to a wrong address or on a wrong network.

The subscription does NOT renew automatically: no amount is ever charged to a saved card. To continue, the Customer pays for the next period in the account themselves. When the paid period ends, access is suspended until payment is received.

The Provider reminds the Customer in advance that the paid period is ending, by the means available (the account, e-mail, messenger notifications where connected).

No refund is made for the unused part of a paid period, except where required by applicable law or where the Provider decides otherwise on a specific request from the Customer. A refund is made the same way the payment was made: to the bank card through the acquiring bank, or — for USDT payments — manually, in USDT on the same network to the wallet address the payment came from, minus the network fee.

7. Term, suspension and termination

The agreement takes effect on acceptance of the offer and remains in force until terminated by either party.

The Customer may terminate at any time by not paying for further periods and/or by contacting support and asking for the account to be deleted — access ends when the period already paid for expires.

The Provider may terminate unilaterally in the event of a material breach by the Customer (including use of the Platform to bypass payment for game sessions by the Customer's own guests, circumventing protection measures the Customer was aware of), giving advance notice where possible.

8. Intellectual property

All rights to the UnitVR software, its source code, design, trademark and related intellectual property belong to the Provider. This offer transfers no rights to the software other than the right to use it under a simple non-exclusive license on the terms set out here.

The Customer may not: decompile, modify or create derivative products based on the Platform; resell access to third parties; use the Platform to build a competing product.

9. Personal data

By registering an account the Customer consents to the processing of their personal data (e-mail, phone number, billing details and, for USDT payments, the sending wallet address and transaction details) to the extent necessary to provide the service, issue invoices and communicate about the use of the service. Details, including cross-border transfers, are set out in the privacy policy.

10. Limitation of liability

The Provider is not the owner, tenant or operator of the Customer's premises, does not supply VR equipment, furniture or network infrastructure, and does not hire or supervise the Customer's staff.

The Provider is not liable for: the condition, safety and correct use of the Customer's VR headsets and other equipment; the acts or omissions of the venue's staff and guests; harm to life, health or property caused while VR equipment is used in the venue; the Customer's compliance with safety rules, health regulations and consumer protection law in their relations with their own guests; the content of third-party games and applications available through the library; interruptions caused by the quality of the power supply or internet connection on the Customer's side.

The Customer is solely and fully responsible for organizing, running and the legality of their venue, for the rights and interests of their own guests, and for using the UnitVR software as intended and in accordance with this offer.

The Provider's aggregate liability under this agreement, where it arises, is limited to the amount paid by the Customer for the last paid billing period preceding the event giving rise to the liability.

11. Force majeure

Neither party is liable for full or partial failure to perform its obligations where this is caused by circumstances beyond its reasonable control: natural disasters, acts of authorities, loss of power or internet connectivity for reasons outside the parties' control, failures on the side of hosting providers and payment operators, and similar events.

12. Disputes

The parties will seek to resolve any dispute through negotiation. The Customer sends a claim to the Provider's e-mail address given in section 14; the claim is answered within 10 (ten) business days.

If no agreement is reached, the dispute is referred to the court at the Provider's place of registration, in the manner established by the law of the Russian Federation, which governs this agreement.

13. Changes to these terms

The Provider may change these terms and the prices unilaterally by publishing a new edition at the same address with the date of the edition. Changes take effect on publication unless the new edition states otherwise, and do not apply retroactively to a billing period already paid for.

Continued use of the Platform after a new edition is published means the Customer agrees with the changed terms.